@RobertoT Hi， I have forwarded your case to the tech team, and they will follow up on your case via email. Please wait patiently. Best Regards

@Federico_T Hi, We have a new firmware for the Tapo C310 that may improve the image quality, please send me(@Solla-topee) "Forum ID 718772+Tapo C310's MAC address" via a private message if you want...

@RobertoT Hi, You can try to press the reset button on the camera(MAC 71-64) for 10 seconds, and check if the LED on the camera will change. If the LED is flashing red and green, you can try to...

@itsumo Hi, 1. Yes, we did a test with a Tapo C125 V1, v1.2.3. 2. It's suggested to press the reset button for 10 seconds on the camera to factory reset it. 3. If the problem remains, would you...

@RobertoT Hi, A new firmware has been pushed to your camera, please try to update the firmware again and check if it helps. Best Regards

1080p Enhanced Viewing: Record all of life's wonderful moments with the realistic 1080p Full High Definition. Zoom to see the sharp views. Baby Crying Detection with Advanced Night Vision: Good...