Update on Nov 14, 2025. Hi All, The reported phenomenon has been solved via official firmware updates. Please refer to the following thread for more details. What can I do if I can't Pan & Tilt the...

@Lex88 Thank you for your attempt~

@Gyula- Hi, If your Tapo C225 updates to the latest firmware(1.0.11 Build 240826 Rel.62730n), please back up the important video recordings from the SD card to your computer, format the SD card on...

@IsaacZoneMinder Hi, If the date & time displayed on the Tapo app >camera's Live View page and on the ZoneMinder/ODM > camera's Live View page are correct, and the date & time is correct when you...

@astph Hi, I have escalated your case to the tech team, and they will follow up on your case via email. Please wait patiently. Best Regards

@wpc09 Thank you for your cooperation and support of our product.