Forums/
Tapo Smart Camera
2024-11-05 09:50:20
@deak Hi, Are you not powering the camera with the original power adapter? If so, you can try to power the camera with the original power adapter or connect it to a power adapter with a little higher...
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Forums/
Tapo Smart Camera
2024-11-05 09:37:36
@JohandeWit Hi, 1. Please refer to the following picture. The three holes are located on a circle with a diameter of 58mm. 2. We do not have the hole size that can pass the power cable or ethernet...
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Forums/
Tapo Smart Camera
2024-11-05 09:30:30
@mahamohssen Hi, Would you please send us a video showing the reported issue? And help check if any smart action entries include your camera and may turn on its privacy mode. Best Regards
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Forums/
Tapo Smart Camera
2024-11-05 09:20:04
@Amoebusman Hi, I have escalated your case to the tech team, and they will follow up on this case via email. Please check your email box and confirm. Best Regards
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Forums/
Feature Requests
2024-11-05 09:07:05
@michaelpls Hi, Sorry that we don't have the information about when the feature will be supported by the specific camera model. Best Regards
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Forums/
Tapo Smart Camera
2024-11-05 08:55:40
@rvenegas Hi, If you want to use the new firmware of the Tapo C210 V2, we can provide a beta firmware, and please send me(@Solla-topee) "Forum ID 699376+Tapo C210's MAC address" via a private message...
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