@YuriyB Hi, You can refer to the link here to download the firmware(v1.3.4) of the NC230. Note: please unzip the file to get the .bin firmware file. Best Regards

@YGS_1 Hi, Currently, the Shortcut feature on the Tapo app does not support the action to change the camera's detection settings. However, you can use the Home/Away mode feature on the Tapo app to...

@WSC4 Hi, On the camera's Playback & Download > Download page, it will display the pictures & video clips you download on this phone. If you change the phone, the files on the Download page will...

@hohleweg Hi, The problem may be related to your Tapo app, please uninstall your Tapo app and reinstall the latest one(v3.7.519), then check if it will solve your issue. If you are currently unable...

@leokiosu Hi, The Tapo Care goes down was caused by an abnormal load balancing on our cloud server, which led to a temporary outage. Importantly, this incident does not indicate a security breach or...

@KAFE Hi, Can you send me your steps to change the Alexa account's region? Best Regards