Forums/
Tapo Smart Camera
2024-10-10 06:39:23
@Lorant7777 Hi, Our Tapo C500 supports RTSP/Onvif protocols and it can work with the VIGI NVRs that also support these protocols. You can refer to this link to select a VIGI NVR for monitor and store...
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Forums/
Tapo Smart Camera
2024-10-09 11:04:40
@3-15_characters Hi, On the Tapo app > Camera's Live View page, you can tap the Video mode and select the Day mode. Best Regards
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Forums/
Tapo Smart Camera
2024-10-09 10:45:26
@Mvonk Hi, What's the model number of your camera? Please send me the MAC address+Forum ID 668048 via a private message. Best Regards
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Forums/
Tapo Smart Camera
2024-10-09 10:38:02
@HerrickGoh Hi, The new firmware has been pushed to your camera, you can update it via the Tapo app and check if it helps. Best Regards
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Forums/
Tapo Smart Camera
2024-10-09 10:29:03
@ManUnited10 Hi, I have escalated your case to the tech team. They will contact you via email, please check your email box to follow up on this case with the tech team. Best Regards
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Forums/
Tapo Smart Camera
2024-10-09 10:07:36
@sebas1978MDQ Hi, You can refer to the attached instructions to try to log in to the camera's web UI. If the problem remains, you can try to access your camera via the tpCamera app. Best Regards
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