Forums/
Tapo Smart Camera
2024-10-06 12:35:41
@WeiKai Hi, You can refer to the instructions below to troubleshoot the reported issue. What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol? If the problem remains, please let...
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Forums/
Tapo Smart Camera
2024-10-06 12:30:29
@LeTuan Hi, Typically, the camera will reconnect to the same Wi-Fi network after a power failure or restart. If it doesn't, try the following steps to resolve the issue: 1. Restart the router, then...
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Forums/
Tapo Smart Camera
2024-10-06 12:22:27
@benenz116 Hi, You can refer to the link below to troubleshoot the reported issue. What to do if I can't control my Tapo cameras on the Tapo app? If the problem remains, please check: 1. The LED...
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Forums/
Tapo Smart Camera
2024-10-06 12:11:56
@mgutierrez Hi, 1. What apps do you use to stream the camera via the RTSP connection? Is the device used to stream the camera in the same network as the camera? 2. Can you stream the camera properly...
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Forums/
Feature Requests
2024-10-06 12:01:39
@ChrisP-1 Hi, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to...
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Forums/
Feature Requests
2024-10-06 11:39:08
@Rich84 Hi, You can refer to Q5 in the instructions below to enable the Night Boost feature and select "on only when an event is detected" in the White Light Settings, then the spotlight will turn on...
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