@DSpy Hi, Based on your description of the camera usage scenario, Tapo C500 can meet your needs. For example, on the camera's monitor area, if there is an area that does not belong to your yard after...

@Manu35150 Hi, Check if your phone has installed firewall, VPN, or antivirus apps and if they are enabled. If so, disable or uninstall them for a try. Best Regards

@Sequence Hi, 1. The Tapo C210 can connect to the router's Wi-Fi directly and doesn't need to connect to a Tapo hub. The Tapo S200B can work with Tapo H100 and H200. 2. You can turn on/off the Tapo...

@Poyatos Hi, In your case, you can refer to the instructions on this thread for troubleshooting. If you want email support, it's recommended to contact our tech support via email, and here is the...

@EmmmBeeeee Hi, The Tapo C320WS can also connect to the router via an ethernet cable. In this situation, it's suggested to connect the camera to the router by a cable, then try to set it up and check...

@yannabathula Hi, You can refer to Case 3 in the below instructions to troubleshoot. What should I do if I can't view the Tapo&Kasa camera? If the problem remains, please confirm: 1. The LED status...