Forums/
Feature Requests
2024-09-23 11:14:03
@Grey_Area Hi, For the Tapo C225, the firmware v1.0.9 does not support to be viewed via the Google Home app. This feature may be supported in later firmware releases, but we do not have specific...
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Forums/
Tapo Smart Camera
2024-09-23 10:50:16
@Alvin002 Hi, Is the problem that the camera can't find your router's Wi-Fi or can find but can't connect? If the camera can't find your router's Wi-Fi name, you may try to change the 2.4G Wi-Fi...
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Forums/
Tapo Smart Camera
2024-09-23 10:20:07
@WSC4 Hi, The bulb shape under the camera is not infrared light for the camera, it's the motion sensor. Best Regards
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Forums/
Tapo Smart Camera
2024-09-23 10:08:54
@Mauro_A Hi, It's recommended to refer to this thread to troubleshoot the issue. Best Regards
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Forums/
Tapo Smart Camera
2024-09-23 10:05:29
@Its_ShubhamK Hi, Our tech team is following up on your case via email, and it suggested to reply to the email for further assistance. Best Regards
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Forums/
Tapo Smart Camera
2024-09-23 09:59:11
@Giordano Hi, Please ensure the camera's microphone and speaker's volume are set to maximum > try to play music on a phone/tablet in front of the camera > go to another room and watch the camera via...
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