@giovanni81 Hi, Thank you for the video provided. I have escalated your case to the tech team, and they will contact you via email to troubleshoot your issue. Best Regards

@bhaskar-b_85 Hi, This is another story with the Tapo C510W. If you are willing to troubleshoot your issue, please provide more information about the problem by referring to the instructions here....

@Pali-Madra Hi, If an SD card is inserted into the camera, please refer to the instructions below to collect the camera log for further analysis. How to get the log of Tapo Camera Best Regards

@Jopppsss Hi, Thank you for the device information provided. The TC70 V5 is designed in this way. The resolution set in the camera's Video Quality is only effective on the live view page. The video...

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@giovanni81 Hi, In this case, please refer to the tips below for a try. 1. Adjust the volume of the microphone and speaker of the camera to the maximum on the Tapo app, play music on a phone in front...