@Ekta2211 Hi, You can refer to the instructions below to troubleshoot if the camera has a disconnect issue. What should I do if my Tapo smart device keeps losing connection or going offline? If the...

@Topkid-12 Hi, You can refer to the instructions below to troubleshoot. If the problem remains, send us a picture of the camera's live view page that shows the problem. What to do if the Tapo Camera...

@jnmtancinco Hi, The firmware of the Tapo C200 can't be used on Tapo C220. In your situation, you can refer to Case 2 in the thread to troubleshoot. Best Regards

@Piero96 Hello, Thank you for your feedback here. While we don't have any specific details that I can share about whether this feature can come to all cameras or when it might, I'll log the feature...

@karden Hi, On the camera's Device Settings>Storage & Recording>Recording Schedule page, please tap Edit at the top right corner>select continuous recordings for all time, save the changes, and then...

@nu1mlock Hi, Please confirm the following information for further analysis. 1. 1) Insert an SD card into the camera, refer to the instructions below to enable the Diagnostics option on the camera's...