@Sjav_00 Hi, If you set the Recording Schedule to record detection recordings, you also need to check if the camera's detection feature is configured successfully. 1. Please go to the camera's Device...

@Bds123 Hi, To protect your privacy and data security, we do not recommend sharing the TP-Link account with others. If you want to share the Tapo camera, please refer to the instructions below. How...

@jTemplar Hi, Typically, if you want to manage the Tapo camera remotely with the Tapo app, there is no need to open a port on your router for the camera. If your camera has an internet connection and...

@ealwolf Hi, Do you want to have a custom mode and be able to create a schedule to activate the Home mode and Away mode automatically in the custom mode? Best Regards

@MCLJ Hi, For Tapo C100 V1, the video quality is set to LQ (360P) by default so you will see the video quality go back to LQ whenever you open the camera's live view screen. Currently, there is no...

@Muneer76 Hi, Please confirm the following information for further analysis. 1. Can you share a video showing the reported issue? For example, you can use another phone to record the problem when...