@Paddy99 Hi, Thank you for the information provided. I have escalated your case to the tech team, and they will contact you via email to continue troubleshooting the issue. Please wait patiently....

@bichlmem Hi, Currently, there is no plan. However, I'll keep logging the feature request and forward it to the relevant team for evaluation. Best Regards

@Adam-G Hi, Wake-up Times shows the number of times the camera is woken up each day. Detection events are actual recognized events detected by the camera, which can trigger alerts or recordings based...

@jmotha Hi, Please confirm if the Tapo C520WS is connected to a third-party program/app via RTSP/ONVIF. If so, please change the Camera Account on the Tapo app to disconnect the RTSP/ONVIF...

@Sjav_00 Hi, Do you mean you have tried to go to the camera's Device Settings>Storage & Recording>Local Storage page to format the microSD card, but the SD card storage still displays full state and...

@MChristiaan Hi, We do not recommend purchasing products across countries, because there may be problems with product specifications not being applicable or services not being available, such as...