@Johannie_SA1 Hi, Typically, the Tapo C100's lens won't move since it's not a Pan & Tilt camera. If you see the motions in different directions, is it because you have multiple cameras monitoring...

@Coop543 Hi, Thank you very much for your feedback, I'm keep logging the feature requests and forward them to the relevant team for evaluation and improve our product. We have a feature request...

@fron Hi, Do you need a link to download the firmware 1.0.14 for the Tapo C200 V1? Why do you need to download the firmware? Generally, the new firmware will be released to the camera via the cloud...

@Bizzyg_13 Hi, You can refer to the instructions below to troubleshoot the reported issue. What to do if I can't control my Tapo cameras on the Tapo app? If the problem remains: 1. Try to change the...

@Adam-G Hi, You can refer to the instructions below to troubleshoot if the detection feature on the camera is not working. What to do if the Detection feature is not working on the TP-Link Camera? If...

@maisun Hi, In this case, it may be the Tapo app on the phone trying to manage the camera via the cloud server so the camera shows offline on the Tapo app. You can try to disable the mobile data on...