Update on Nov 20, 2024 Hi All, The sound quality issue reported on the firmware version 1.1.4 of the Tapo C500 has been improved on the official firmware version 1.3.1, which has been fully released....

@rengu Hi, Thank you for sharing your experience. I think that the privacy zone you created or deleted on the privacy zone page is effective, but the privacy zone page is not updated in time, so you...

@CayaRain Hi, It's suggested to change the Wi-Fi name for a try. If you don't want to change the Wi-Fi name, you can enable a guest network from the router/modem for the camera to connect. Best...

@FaizRazakkk Hi, There is a new firmware sent to your camera, please update it via the Tapo app and check if it helps. Best Regards

@Nacho2 Hi, Does the problem occur only when the camera works in the Night mode? How about the Day mode? If the problem remains, can you send me the related pictures? Please send me(@Solla-topee) the...

@JusticeLME Hi, If you have configured the camera's notification feature properly, you will receive notifications on your phone when the camera detects events. How to configure the Notification...