@Kelmi Hi, We do not have the information on when the new firmware will be fully released. On the Tapo C520WS V2 with the old firmware, you can enable the Auto Update feature in the Tapo app >...

@TheClubber Hi, If you can move the camera and the router closer, please try it. The -65 dBm indicates that the Wi-Fi signal strength received by the camera is generally average. If there are any...

@c645d Hi, As you can see in the Specifications page of the Tapo C645D KIT on our official website, it does not support RTSP & ONVIF protocols. Best Regards

@Khairiyah Hi, The Tapo battery-powered cameras do not support continuous video recording; they only support recording detection video clips. If you want a camera to record video continuously to an...

@KHO8520 Hi, You can refer to the Notes under the Introduction section in the instructions below to see the permissions the shared account has. How to share Tapo Smart Devices with family Regarding...

@Saihtam Hi, When the camera works with Tapo H200 and stores video recordings on the hub, the Adjust Event Type feature is not supported, even if the camera supports it. It's recommended to start a...