@Courtney74 Hi, In this case, please check the LED status on the camera, try to force close the Tapo app and reopen it, then check if you can manage the Tapo C420 via the Tapo app. 1. If the LED is...

@SubM Hi, The HDR mode does not improve image quality in all scenarios. It is suitable for some specific scenarios, such as scenes with strong contrast between light and shadow. From the pictures you...

@Sky010329 Hi, You can refer to the instructions below to troubleshoot if you can't format the SD card. What should I do if the SD card cannot be formatted/recognized? Please confirm the following...

@SillyPari Hi, Here are some suggestions if you fail to update the firmware of the Tapo camera. 1. Check the connection status of the home router, and ensure there is a stable internet connection. 2....

@Flasky Hi, You can refer to the instructions below to watch the Tapo C200 on a laptop. How to view the Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol? Best Regards

@ha-ha Hi, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about whether this feature can come...