@Newbie2tp @TaffPlaysYT Check here for details and what to do next. [Tapo Smart Devices] Cannot be controlled remotely on the Optus network in Australia

@Angelaruba Subscription-related information is not available on the community website. For information about subscription services, to subscribe, or to check your account subscription status, please...

@acabpkm For users observing similar behavior with their Tapo smart bulbs, you may reach out to our community support team for assistance: send an email to support.forum@tp-link.com with your case...

@CootRSM May I know what version of your Kasa app, phone model, and the version of the phone's operating system? Could you specify the exact step where you are unable to proceed? If possible,...

@Darek903 @Miroma1963 Beta firmware has been sent to your devices, you may check it later in the Kasa app and perform the update.

@Someicee @Matthieu27 Beta firmware 1.3.8 Build 20251029 rel.49886 has been sent to your device, you may check it later in the Tapo app and perform the update.