@Nightstalker199 Can you check the signal strength of your device? [Device Settings page > click device name > on Device Information page, find Signal Strength and click its WiFi icon to show the...

@Moist-Beaver This situation seems to be an error in Alexa's voice recognition, it doesn't have much to do with the smart plug. You may try to change the device's name to something less likely to...

@ImzKay For your case, we recommend reaching out to the support team directly for further investigation. Make sure to include the video of this event, and a screenshot of the playback page that shows...

@Caprica @Neil_2025_ To tell whether the camera's power consumption is abnormal, you should check its battery status data first. High Time of Use or Wake-up Times certainly indicate high power...

@Ahmeditman Check the troubleshooting suggestions here. What should I do if my Tapo Sensors or Buttons won’t connect to my Tapo Hub?

@DeathOfRats The network source for both Tapo D235 and C460 is router 2.4GHz WiFi. They're not Tapo SubGHz devices, so they cannot be configured under the hub directly. You will need to add them as a...