@Snuggsy06 Tapo app or the Tapo hub does not support KE100. To install it, a KH100 hub is required.

@Adamingham We're not sure about the official release. You can follow the product's new firmware release for the latest updates. For this model, a beta firmware is available for early access. Check...

@Nightstalker199 Are you using the owner account? If you don't see the Map Backup & Restore feature option, how did the 'fail to backup' error get triggered? When saving a new map?

@Perrcla To use the migration feature, the sub-device's firmware should also support it. If there are no devices listed, that means the sub-devices under this hub do not support migration feature...

@Seife Check this article. Tapo H500 Performance Optimizations: Cannot Access Storage, Facial Recognition Error

@Sugarbeats For accurate update info for a specific model, follow its firmware release. Important updates will be listed in the firmware release note. Tapo C246D V1.60 - Firmware Release Note As...