@Pietertje If you need to use the smart plug in a location without Wi-Fi, it should be set up in that location and must not experience any power loss after configuration. In the event of a power cut,...

@Iaiai We have a beta firmware that includes relevant modifications that might be helpful for your case. If you would like to try it out, send me Mac address of your Tapo L630 through private...

@leftwing11 Try to remove one accessory at a time to rule out what might be the cause, like the main brush, side brush and the caster wheel. To better understand the situation on your device, can you...

@Repost What error did you receive? Check the instruction below to make sure the operation was done correctly, if it still fails, refer to the troubleshooting guide. How to connect my Tapo smart...

@trooper1489 How's the hub connected to the router? Wired or wireless? If it was wirelessly connected, try to switch it to ethernet connection, then monitor its performance. Could you clarify the...

@nilava You may raise your request or questions in the email.