@xlarge The chime isn't an independent device that can be seen and managed in the Tapo app, it can only pair with the doorbell. After pairing with the doorbell, the chime can be installed anywhere,...

@YDS64 By the way, for safety concerns, we don't recommend posting personal information such as device's Mac address on the public forum. You may consider deleting this comment....

@YDS64 To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not...

@Bheatha Can you share a video? You can upload videos to your personal cloud drive or video websites like YouTube, then send the video link here, or send to me directly through the private message.

Snuggsy06 wrote @Wayne-TP HI Wayne, I am having similar issue. I have been provided with 1.3.1 Build 20250729 rel.74558 - rebooted, and try to format and it comes up with error. It loads to 50%...

@Cuz55 For installation failure, check the guidance here. What can I do if the battery-powered cameras fail to pair with the Tapo H200?