King_Berner wrote I also have this problem with my new H500 Hub. I have 2 cameras and a doorbell. But only one camera tags my face. The others do nothing. In my Tapo App I can see that the doorbell...

@Larry94 To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not...

@ClaudeLux @flei Our R&D has a new firmware with relevant modifications. Check this article for more details and learn how to get the beta. Tapo H500 Performance Optimizations: Cannot Recognize or...

This Article Applies To Tapo H500(EU/US) V1.0 - Firmware 1.1.1 Build 20250324 rel.64977 or 1.1.2 Build 20250409 rel.57629 Description In response to the following situations regarding the Tapo H500,...

@Lowmaster What are the hardware versions of your light bulb? Are they all Tapo L530?

@Johndm Please check if your automation is being tagged with a Tapo icon, indicating it is a Local Smart automation. The local smart rule should have better response times compared to the cloud-based...