@ChrisKn One camera can only link to one hub to setup WiFi backup.

@QuestionReality We appreciate your feedback. This has been recorded and will be forwarded to the relevant teams for review.

@Larry94 We have a beta firmware that improves compatibility between the H500 and the hard drive. If you're interested in trying it out, send me a private message with the Mac address of your Tapo...

@Cokecola We recommend consulting the support team for an in-depth analysis to identify any potential causes of this issue. Given that your device has been in use for a while, it may be beyond the...

@synth We don't have a smart button that requires hard-wiring. There is a smart switch module, though, the Tapo S112, you may check if that meets your needs. Please note that none of the Tapo devices...

@Nielsen67 The WiFi backup feature does not require the camera to have a microSD card. Did you restart the camera after inserting the SD card? Perhaps it was the reboot that helps.