@DickieBoy Make sure the mic is turned on when using the Talk or Voice Call feature, and don't forget to turn up doorbell's speaker volume. Keep your Tapo app up to date, you may try to delete and...

The discussed situation in this thread may arise from the stability of the device connection. Unstable network connection could interrupt the video transmission from the camera to the hub. Depending...

@Capitolino Considering the weird LED status on your product and the troubleshooting steps already taken, since other sensor devices are successfully connected to the same hub and only this specific...

@Danhome Can you share your automation settings here? We can help to check it.

If any come across this post and your Tapo devices experience similar issue, the troubleshooting tips here should be helpful. What can I do if the Smart Action/Automation doesn’t take effect as...

@UnplugASAP Local control needs to be conducted through the Tapo app or the corresponding app or software of the Matter platform. If you're not using Matter and instead connecting devices to...