@Wellobob Can you share a picture of the camera's power port? How do you tell the camera is rebooting? Do you hear any voice prompt? What's the hardware and firmware version of your camera?

@MartynK Touch controls or voice command control? You may want to double-check whether the same Alexa account is logged in on all Alexa devices and whether the TP-Link account is linked to the...

SonnyKA wrote @Wayne-TP Thank you for your response. Here is what I did: deleted the HS110 from the Kasa App made a factory reset as described relinked HS110 to Kasa App checked for firmware upgrades...

@Mehmet99 A battery-powered camera operates differently from a constant-power device (AC-powered). To save energy, it stays in sleep mode most of the time and only activates when the PIR sensor...

@SecCamFan @Uffez To submit the app log, navigate to the app Me page > Support Center, choose the product type and model, then click any FAQ, and slide to the bottom, there is a Contact Technical...

@Plo12 Please make sure the Restart and Reset button is used correctly. You may try to install the switch to control another light, check if the same situation occurs. Given that the device isn't...