@DerPenner Thank you for sharing your findings. Based on that, I do find similar discussions on the Google forum:...

@Valery227 @Rapido785f What's the hardware and firmware version of your Tapo C500? Please provide some videos to me, we will help to check it. *Upload videos to your personal cloud drive or video...

@DerPenner I haven't seen similar error reports before. Based on the error message, it seems more like a settings issue between your phone and Google. Have you checked the relevant settings? For...

@Gtfish Does the cats trigger person detection if the motion detection is off?

@WCA Normally, product warranty matters can be handled through the seller or the local support team. TP-Link warranty policy differs across countries and regions, for warranty relevant issues, please...

@Magx You may refer to the article above in the Recommended Solution for troubleshooting. Check whether the camera has abnormal wake-up times, excessive wake-ups can accelerate battery consumption....