@ArthurII To my understanding, the facial recognition feature includes a training and optimization design. Could you please describe the specific scenario you’re encountering and provide a few...

Andy___ wrote @Wayne-TP thanks for the reply. The KH100 hub does show up in the Tapo app though, and that was included in the thermostat kit. There are also multiple posts on here about tp-link being...

@ariscoronel Please check whether the detection feature works properly on the D130, if not, that means no face info was submitted to the H500. Try to power cycle your Tapo H500, see if it helps. By...

@UfukA Beta firmware has been sent to your device, you may check it 30 minutes later in the Tapo app and perform the update.

@BuddyL Beta firmware has been sent to your device, you may check it 30 minutes later in the Tapo app and perform the update.

@Bichel619 @Fauphi @Izzoe Beta firmware has been sent to your devices, you may check it 30 minutes later in the Kasa app and perform the update.