@Andrea_22 That's correct.

@r777 M9 and M5 are with 5.5x2.1mm barrel, it should be similar for X20. Power adapter of 12V/2A would suffice.

@ANils If your WAN IP address is like 10.X.1.192 that means you're behind double NAT - once from your ISP and twice from the Deco. Contact your ISP and ask if you can receive your public IP address...

@Ru55all HW vesrion is printed on the device bottom sticker. Smart Connect should be disabled to be able to control 2.4GHz and 5GHz radios separately:

@Leonardo_Ramos The feature has been discontinued according to this FAQ.

@Andrea_22 You're behind a CG-NAT - that's the reason you can't reach your modem from outside your network (check the fourth IP range in my previous post). Your only option is to contact your ISP and...