Forums/
Gateways
2025-12-04 15:12:07
ER605 Virtual WAN configuration failing
Virtual WAN configuration is failing with an error. Please refer to the attached screenshots. Without VLAN configuration With random VLAN ID Could someone please check this? It is required for the ONU
Forums/
Cameras
2025-12-05 13:03:11
Multi Site Notifications
We have currently 4 sites with ViGi cameras. I tried to setup a user for a specific site, which worked for viewing only those cameras on the specific site. However, that user is receiving notification
Forums/
Software Service
2025-11-29 17:32:09
Assistance Required for Silent Installation of VIGI Security Manager
I need to deploy the VIGI Security Manager application to over 100 devices using Microsoft Intune for my organization. For this, I require the correct silent installation and uninstallation parameters
Forums/
Gateways
2025-12-04 06:59:15
Adopt Failed from time to time
Hi, I need some help regarding the issue im experiencing, this was happening for quite some time now, the only solution i have is to pull the power plug out and in to re-adopt the device (gateway) The
Forums/
Gateways
2025-12-02 18:24:19
ER7212PC Reserved Address clients cannot be given any lease durations except infinite
All Clients for whom I specify Reserved Addresses are forced to get infinite lease durations, not ones I specify. I need to change client Reserved Addresses from time to time and for some devices, suc
Forums/
Gateways
2025-12-04 16:18:43
ER605 login page freezes every 2 seconds
I have 2 ER605 routers, one v2.0 and the other v2.20. Both are on the same LAN, but different subnets, and only the v2.0 is controlled by the OC200 controller. The v2.20 has firmware 2.3.3, while the

