My C320WS hw2.0 sw1.1.15 is stuck in infrared mode. With bright daylight I still get black & white pictures. I can force the camera to display color images by selecting the color mode but then the two

The IR light, (including the "invisible" IR light) while potentially useful for better images at night results in totally useless images when viewing through a window. Therefore, I would like to reque

A few days ago, I received two cameras from Amazon: the C225 and the C520WS. After a couple of days, I tested the two-way communication mode on the C225 and discovered that I couldn’t be heard (at max

I have a TD21 doorbell set up, with the app enabled on three devices - 2 x iphones and an ipad. 1) Is there a way of setting notifications, so that it only sends notifications to one of the phones and

Hi I have bought a new tapo camera c510w and 2 class 10 high speed 256GB memory cards ... I used a third party sd card scanner to check and the sd cards are good no errors and they read/write at great

I have multiple devices signed in with the same account to access my camera. Work phone, Personal Phone, Tablet, Wifes phone. If any of these devices are lost i would like a way to remotely signout an