Forums/
Tapo Smart Camera
3 weeks ago
Playback freezes on event detecion
When the Tapo D235 v1 EU doorbell detects an event, e.g., a person or animal, and I click on the notification, playback from the MicroSD card freezes for about 10 minutes and it is not possible to vie
Forums/
Tapo Smart Camera
3 weeks ago
My Doorbell went offline.
My doorbell has gone offline and in the atempt to reconect it it has been removed as a device in the app and when I take it off the wall to use the buttons on the back to complete any Sync or Reset it
Forums/
Tapo Smart Camera
3 weeks ago
How to stop it detecting familiar faces.
Hello. There are 2 people living in my house. I dont need the door bell to detect us every time we both go in or out or are lucking about outside the front. Is there anyway for it to stop sending noti
Forums/
Tapo Smart Camera
3 weeks ago
tapo camera not accessible unless on the same network
I cannot access my C211 camera from the internet. It is only accessible when on the same network as the camera. There are no firmware updates available. When not on the same network when I goto the ap
Forums/
Tapo Smart Camera
3 weeks ago
Tapo C210 in Different tilt level with no changes
We have encountered issue where device suddenly have different angle in recording upon checking the next day. (Tapo C210) Here is troubleshooting we have done: 1. Auto-reboot, patrol mode not enabled
Forums/
Tapo Smart Camera
3 weeks ago
Download recording
Hey, Is there any videos on how to download recordings from my C100 tappo camera.

