Hi all. I need to move the camera and extend the power cable. I'd like to know the dimensions of the jacks (male and female).

Hi my tapo camera sometimes misses cloud uploads. But the bigger issue is that it recently stoped uploading to the cloud completely. It missed 2 days of cloud uploads so far. Sd card recordings seem t

The cam is losing wifi when you access live view. It has an rssi of -43. Where do I send the diagnostic logs for analysis?

Hi, my cloud storage on my Tapo has stopped working for over 12hrs now (since 7:33 this morning). The live camera is still working but I'm not getting any notifications and any detected events go into

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Hello I got 7 devices (5 different models), only on 2 off them it's possible to change the date format. Why is it not as standard an enabled option, when you are programming the firmware for all the d