As per title, the camera keeps turning itself on a few times a day, without a pattern. i turned on privacy mode every time I see it turns itself on. I wonder if this is hacked ? I also tried to turn o

I have a C120 setup in my front and my back yard, and they are both missing pet events like they don't exist. I have a second camera setup in my front that is overlapping the Tapo and it has not misse

Hi, My issue is that I can't have continuous live feed for more than 5 minutes. I've used this camera for a number of years and never had this problem. I use an iPad (iOS 15.8) to view and I've done s

Setting up the camera which is flashing green and red. When I select the Tapo camera to choose the network I get the message 'unsecured network no internet connection'. Have checked the password many

Hi, My C320ws has stopped working. It shows up offline on the app. Tried factory reset but it doesn't seem to do anything. Holding the button down for 4-10-15 seconds. Theres no status LED (red/green/

Dear Support. I bought Tapo C200C camera 1 month ago and since then i'm experiencing frequent disconnections. - The led is always green - the camera is connected to a a tp-link router WR841N. It is a