Forums/
Feature Requests
2025-12-26 14:45:27
Head and shoulder tracking
I am not suggesting adding a detection category, but updating existing person detection to continue to track the detected person when their body below their head and shoulders (and also below their he
Forums/
Tapo Smart Camera
2025-12-28 14:24:49
Tapo devices can only be controlled locally within the same wifi network but not remotely
Hi, I have recently updated my home internet router to a TP-Link BE230 V2.0 Therefore a reconnection to home internet is required for the Tapo C220 Camera. The camera succesfully connected to the 2.4g
Forums/
Tapo Smart Camera
2025-12-28 11:53:12
C500 Not connecting remotely while not on same network
My Camera C500 is not connecting from other network or mobile network, ( Showing offline) it only connects with local network
Forums/
Tapo Smart Camera
2025-12-28 10:17:19
Device is offline in tapo app when not home
I have several devices 2x C216 cameras and 3 x P110 smart plug all offline when I access the tapo app outside. Have tried the following and problem still unresolved Rebooting all mart devices Rebootin
Forums/
Tapo Smart Camera
2025-12-27 02:56:26
Cameras used to be viewable remotely on the app but now only can be viewed on local network...!!??
We have 4x cameras (2 of the stated TC71, 1x C211 & 1x TC60) all on the same fixed home wifi network. Early in August of this year I started with the TC60, the a few weeks later added the 2x TC71 unit
Forums/
Tapo Smart Camera
2025-12-29 09:52:15
[TP-Link Cloud Service] Cloud service is unstable on the Optus network in Australia
This Article Applies to: Affected Region: Australia only (limited to the Optus network or ISP users who lease lines from Optus, targeted ASN 4804) All TP-Link Cloud devices/services, including Tapo, D

