C2300 and DynDNS problems galore!
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.C2300 and DynDNS problems galore!
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hello. I purchased a c2300 mid-December 2018. It's a Version 2, and I updated the firmware to the latest version on Dec 16, 2018.
I've setup the router and it's been working well.
Today, however, I tried to setup Dynamic DNS. First, I attempted using the TP-Link version. I read some FAQs, and one directed me to bind my router to my TP-Link account via the TP-Link Cloud link in the management console. Although I can log in at https://www.tplinkcloud.com/index.php just fine, when I attempt to log in through the management console I get an error saying it timed out (almost immediately.)
Next, I created an account and registered a hostname at no-ip. When I attempt to connect through the management console, THAT fails.
I have rebooted the router, cleared the cache of IE, Firefox, and Chrome (tried all 3) and performed a voodoo ritual designed to invoke good juju... 
all to no avail.
I work in IT maintaining seven domains for State Government, and I consider myself to be an above average tech. I feel confident that I have done what I am supposed to do properly, but I cannot get Dynamic DNS setup on this router.
I also spent 30 minutes in chat with TP-Link support with no resolution. I have not yet performed a factory reset because I don't want to deal with getting everyone in the house and all of their various devices reconnected (yet.) Maybe this weekend. I highly doubt that a factory reset will do anything, but I guess we must rule that possibility out.
Any assistance would be appreciated.
Cheers!
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
We had one of our test engieers try to replicate the issue and they were not able to do so. The thought is that your are not acutally bound to the TP-Link cloud account yet. This FAQ will show you how to bind your router to the cloud. You may be automatically redirrected to the management login page or you may need to reboot for the changes to take affect. You will know its successful when you now have to log in with your email address and password instead of the username and password you orginally logged in with. Once bound you should have no issues with the DynDNS service.
Best Regards
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
I have access the URL you provided. That is the page I accessed when I originally tried to set this up. I am trying again. However, here's an interesting issue:
Logging in by IP address:
Logging in to TPLink.net (Firefox):
Same result with Chrome clone, Vivaldi. However, when I use THIS URL in Vivaldi or IE, I am able to login: http://tplinkwifi.net/webpages/index.1528724027141.html
Strangely, that URL does not work with Firefox. I get this error:
Not Found
The requested URL /webpages/index.1528724027141.html was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
For my Internet setup, I am using the following DNS servers:
Following the directions again, I still get the timeout. I am using a 30 character complex password. Just to test, I will change my password to 10 characters in case your servers cannot process secure passwords. Results will follow shortly.
- Copy Link
- Report Inappropriate Content
Even with the shortened password, it still times out.
When I try to register from the TP-Link Cloud page in the management console, I get the following error:
Clicking the support link from that page successfully takes me to the web site.
I will install Telerik Fiddler to search for clues.
- Copy Link
- Report Inappropriate Content
Here is the Fiddler output. I saved the session in case you need additional details.
I added comments on the following lines (in front of the line numbers):
- 161
- 219
- 230
- 246
- 249
- 256
- 263
- 268
- 280
- 287
- 292
- 298
- 304
# Result Protocol Host URL Body Caching Content-Type Process Comments Custom
7 304 HTTP tplinkwifi.net /webpages/login.html?t=1528724027141 0 iexplore:11280
8 304 HTTP tplinkwifi.net /webpages/css/widget.1528724027141.css 0 iexplore:11280
9 304 HTTP tplinkwifi.net /webpages/themes/green/css/style.1528724027141.css 0 iexplore:11280
10 304 HTTP tplinkwifi.net /webpages/js/libs/jquery.min.1528724027141.js 0 iexplore:11280
11 304 HTTP tplinkwifi.net /webpages/js/libs/jquery.nicescroll.min.1528724027141.js 0 iexplore:11280
12 304 HTTP tplinkwifi.net /webpages/js/su/locale.js?t=1528724027141 0 iexplore:11280
13 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=/locale?form=lang 111 no-cache; Expires: 0 application/json iexplore:11280
14 200 HTTP tplinkwifi.net /webpages/locale/en_US/lan.js?t=1528724027141&_=1548603267583 120,389 text/javascript iexplore:11280
15 304 HTTP tplinkwifi.net /webpages/locale/en_US/lan.css?t=1528724027141 0 iexplore:11280
16 200 HTTP tplinkwifi.net /webpages/locale/en_US/help.js?t=1528724027141&_=1548603267584 143,502 text/javascript iexplore:11280
17 200 HTTP tplinkwifi.net /webpages/locale/language.js?_=1548603267585 2,551 text/javascript iexplore:11280
18 304 HTTP tplinkwifi.net /webpages/js/libs/encrypt.1528724027141.js 0 iexplore:11280
19 304 HTTP tplinkwifi.net /webpages/js/su/su.1528724027141.js 0 iexplore:11280
20 304 HTTP tplinkwifi.net /webpages/js/libs/encrypt.1528724027141.js 0 iexplore:11280
21 304 HTTP tplinkwifi.net /webpages/js/su/data/proxy.1528724027141.js 0 iexplore:11280
22 304 HTTP tplinkwifi.net /webpages/js/su/widget/widget.1528724027141.js 0 iexplore:11280
23 304 HTTP tplinkwifi.net /webpages/js/su/widget/window/msg.1528724027141.js 0 iexplore:11280
24 304 HTTP tplinkwifi.net /webpages/js/su/widget/form/form.1528724027141.js 0 iexplore:11280
25 304 HTTP tplinkwifi.net /webpages/js/su/widget/form/combobox.1528724027141.js 0 iexplore:11280
26 304 HTTP tplinkwifi.net /webpages/js/su/widget/form/textbox.1528724027141.js 0 iexplore:11280
27 304 HTTP tplinkwifi.net /webpages/js/su/widget/form/password.1528724027141.js 0 iexplore:11280
28 304 HTTP tplinkwifi.net /webpages/js/su/widget/form/checkbox.1528724027141.js 0 iexplore:11280
29 304 HTTP tplinkwifi.net /webpages/js/su/widget/form/button.1528724027141.js 0 iexplore:11280
30 304 HTTP tplinkwifi.net /webpages/js/su/widget/form/status.1528724027141.js 0 iexplore:11280
31 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=/locale?form=list 784 no-cache; Expires: 0 application/json iexplore:11280
32 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=/login?form=cloud_login 332 no-cache; Expires: 0 application/json iexplore:11280
33 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=/login?form=login 332 no-cache; Expires: 0 application/json iexplore:11280
34 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=/login?form=initial_login 48 no-cache; Expires: 0 application/json iexplore:11280
35 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=/login?form=check_factory_default 80 no-cache; Expires: 0 application/json iexplore:11280
36 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=/domain_login?form=dlogin 155 no-cache; Expires: 0 application/json iexplore:11280
37 304 HTTP tplinkwifi.net /webpages/app.1528724027141.manifest 0 iexplore:11280
41 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=/login?form=login 78 no-cache; Expires: 0 application/json iexplore:11280
42 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=/locale?form=lang 122 no-cache; Expires: 0 application/json iexplore:11280
43 200 HTTP tplinkwifi.net /webpages/locale/en_US/lan.js?t=1528724027141&_=1548603296415 120,389 text/javascript iexplore:11280
44 200 HTTP tplinkwifi.net /webpages/locale/en_US/help.js?t=1528724027141&_=1548603296416 143,502 text/javascript iexplore:11280
45 200 HTTP tplinkwifi.net /webpages/locale/language.js?_=1548603296417 2,551 text/javascript iexplore:11280
46 200 HTTP tplinkwifi.net /webpages/pages/userrpm/userFeedBack.1528724027141.html 8,196 text/html iexplore:11280
47 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/locale?form=list 796 no-cache; Expires: 0 application/json iexplore:11280
48 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/ledgeneral?form=setting 89 no-cache; Expires: 0 application/json iexplore:11280
49 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=check_login 54 no-cache; Expires: 0 application/json iexplore:11280
50 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/system?form=sysmode 68 no-cache; Expires: 0 application/json iexplore:11280
51 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=check_support 58 no-cache; Expires: 0 application/json iexplore:11280
52 200 HTTP tplinkwifi.net /webpages/data/region.json?operation=read&_=1548603296418 5,867 application/json iexplore:11280
53 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/feedback?form=content 66 no-cache; Expires: 0 application/json iexplore:11280
54 502 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/firmware?form=upgrade 77 text/html iexplore:11280
74 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=check_cloud_version 47 no-cache; Expires: 0 application/json iexplore:11280
75 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=check_upgrade 56 no-cache; Expires: 0 application/json iexplore:11280
(Click Basic) 161 200 HTTP tplinkwifi.net /webpages/pages/frame/basic.1528724027141.html 5,931 text/html iexplore:11280
162 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/menu?form=basic_menu 365 no-cache; Expires: 0 application/json iexplore:11280
163 200 HTTP tplinkwifi.net /webpages/pages/userrpm/basic_network.1528724027141.html 55,352 text/html iexplore:11280
164 200 HTTP tplinkwifi.net /webpages/themes/green/img/homecare.1528724027141.png 33,891 image/png iexplore:11280
165 200 HTTP tplinkwifi.net /webpages/pages/userrpm/speedTest.1528724027141.html 49,090 text/html iexplore:11280
166 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/wireless?form=region 440 no-cache; Expires: 0 application/json iexplore:11280
167 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=client_status 1,756 no-cache; Expires: 0 application/json iexplore:11280
168 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/wireless?form=wireless_schedule_wifi_disable 94 no-cache; Expires: 0 application/json iexplore:11280
169 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=all 6,682 no-cache; Expires: 0 application/json iexplore:11280
170 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=internet 66 no-cache; Expires: 0 application/json iexplore:11280
171 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=router 368 no-cache; Expires: 0 application/json iexplore:11280
172 200 HTTP tplinkwifi.net /webpages/themes/green/css/jquery.tpDial.1528724027141.css 1,724 text/css iexplore:11280
173 200 HTTP tplinkwifi.net /webpages/js/jquery.tpDial.1528724027141.js?_=1548603296419 13,407 text/javascript iexplore:11280
174 200 HTTP tplinkwifi.net /webpages/js/libs/excanvas.1528724027141.js?_=1548603296420 43,371 text/javascript iexplore:11280
175 200 HTTP tplinkwifi.net /webpages/js/libs/Chart.1528724027141.js?_=1548603296421 115,377 text/javascript iexplore:11280
176 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=internet 66 no-cache; Expires: 0 application/json iexplore:11280
177 200 HTTP tplinkwifi.net /webpages/themes/green/img/speedTest.1528724027141.png 12,907 image/png iexplore:11280
178 404 HTTP tplinkwifi.net /webpages/themes/green/css/themes/green/img/speedTest.png 140 text/html iexplore:11280
179 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=wan_speed 91 no-cache; Expires: 0 application/json iexplore:11280
181 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=wan_speed 93 no-cache; Expires: 0 application/json iexplore:11280
183 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=wan_speed 93 no-cache; Expires: 0 application/json iexplore:11280
184 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=client_status 1,756 no-cache; Expires: 0 application/json iexplore:11280
185 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=wan_speed 89 no-cache; Expires: 0 application/json iexplore:11280
186 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=wan_speed 91 no-cache; Expires: 0 application/json iexplore:11280
187 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=wan_speed 91 no-cache; Expires: 0 application/json iexplore:11280
188 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=client_status 1,645 no-cache; Expires: 0 application/json iexplore:11280
189 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=wan_speed 92 no-cache; Expires: 0 application/json iexplore:11280
190 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=wan_speed 92 no-cache; Expires: 0 application/json iexplore:11280
194 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=wan_speed 92 no-cache; Expires: 0 application/json iexplore:11280
198 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=client_status 1,645 no-cache; Expires: 0 application/json iexplore:11280
199 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=wan_speed 93 no-cache; Expires: 0 application/json iexplore:11280
200 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=wan_speed 91 no-cache; Expires: 0 application/json iexplore:11280
203 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=wan_speed 92 no-cache; Expires: 0 application/json iexplore:11280
204 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=wan_speed 91 no-cache; Expires: 0 application/json iexplore:11280
205 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=client_status 1,645 no-cache; Expires: 0 application/json iexplore:11280
206 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=wan_speed 89 no-cache; Expires: 0 application/json iexplore:11280
207 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=wan_speed 91 no-cache; Expires: 0 application/json iexplore:11280
208 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=wan_speed 93 no-cache; Expires: 0 application/json iexplore:11280
209 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=client_status 1,645 no-cache; Expires: 0 application/json iexplore:11280
210 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=wan_speed 91 no-cache; Expires: 0 application/json iexplore:11280
211 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=wan_speed 91 no-cache; Expires: 0 application/json iexplore:11280
212 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=wan_speed 92 no-cache; Expires: 0 application/json iexplore:11280
213 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=client_status 1,645 no-cache; Expires: 0 application/json iexplore:11280
214 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=wan_speed 92 no-cache; Expires: 0 application/json iexplore:11280
216 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=wan_speed 91 no-cache; Expires: 0 application/json iexplore:11280
218 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/status?form=wan_speed 91 no-cache; Expires: 0 application/json iexplore:11280
(Click TP-Link Cloud) 219 200 HTTP tplinkwifi.net /webpages/pages/userrpm/basic_account.1528724027141.html 18,945 text/html iexplore:11280
220 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=user_login 332 no-cache; Expires: 0 application/json iexplore:11280
221 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=check_login 54 no-cache; Expires: 0 application/json iexplore:11280
222 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=check_internet 27 no-cache; Expires: 0 application/json iexplore:11280
(Click login 2nd time) 246 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=user_login 57 no-cache; Expires: 0 application/json iexplore:11280
(Click Login 3rd time) 249 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=user_login 57 no-cache; Expires: 0 application/json iexplore:11280
(Click Register) 256 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=get_token 63 no-cache; Expires: 0 application/json iexplore:11280
261 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=get_token 63 no-cache; Expires: 0 application/json iexplore:11280
262 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=get_token 63 no-cache; Expires: 0 application/json iexplore:11280
(Error message) 263 200 HTTP tplinkwifi.net /webpages/pages/userrpm/offlineError.1528724027141.html 3,955 text/html iexplore:11280
(Click reload) 268 200 HTTP tplinkwifi.net /webpages/pages/frame/basic.1528724027141.html 5,931 text/html iexplore:11280
269 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/menu?form=basic_menu 365 no-cache; Expires: 0 application/json iexplore:11280
270 200 HTTP tplinkwifi.net /webpages/pages/userrpm/basic_account.1528724027141.html 18,945 text/html iexplore:11280
271 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=user_login 332 no-cache; Expires: 0 application/json iexplore:11280
272 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=check_login 54 no-cache; Expires: 0 application/json iexplore:11280
273 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=check_internet 27 no-cache; Expires: 0 application/json iexplore:11280
(Click Register) 280 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=get_token 63 no-cache; Expires: 0 application/json iexplore:11280
281 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=get_token 63 no-cache; Expires: 0 application/json iexplore:11280
283 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=get_token 63 no-cache; Expires: 0 application/json iexplore:11280
286 200 HTTP tplinkwifi.net /webpages/pages/frame/basic.1528724027141.html 5,931 text/html iexplore:11280
(Click Reload) 287 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/menu?form=basic_menu 365 no-cache; Expires: 0 application/json iexplore:11280
288 200 HTTP tplinkwifi.net /webpages/pages/userrpm/basic_account.1528724027141.html 18,945 text/html iexplore:11280
289 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=user_login 332 no-cache; Expires: 0 application/json iexplore:11280
290 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=check_login 54 no-cache; Expires: 0 application/json iexplore:11280
291 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=check_internet 27 no-cache; Expires: 0 application/json iexplore:11280
(Click Register) 292 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=get_token 63 no-cache; Expires: 0 application/json iexplore:11280
294 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=get_token 63 no-cache; Expires: 0 application/json iexplore:11280
(Error Message) 298 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/cloud_account?form=get_token 63 no-cache; Expires: 0 application/json iexplore:11280
(Click Logout) 304 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=4915460b080c132e6c20f7b4dd3f6a67/admin/system?form=logout 27 no-cache; Expires: 0 application/json iexplore:11280
305 304 HTTP tplinkwifi.net /webpages/login.html 0 iexplore:11280
306 404 HTTP tplinkwifi.net /favicon.ico 95 text/html iexplore:12920
307 304 HTTP tplinkwifi.net /webpages/css/widget.1528724027141.css 0 iexplore:11280
308 304 HTTP tplinkwifi.net /webpages/themes/green/css/style.1528724027141.css 0 iexplore:11280
309 304 HTTP tplinkwifi.net /webpages/js/libs/jquery.min.1528724027141.js 0 iexplore:11280
310 304 HTTP tplinkwifi.net /webpages/js/libs/jquery.nicescroll.min.1528724027141.js 0 iexplore:11280
311 304 HTTP tplinkwifi.net /webpages/js/su/locale.js?t=1528724027141 0 iexplore:11280
312 304 HTTP tplinkwifi.net /webpages/js/libs/encrypt.1528724027141.js 0 iexplore:11280
313 304 HTTP tplinkwifi.net /webpages/js/su/su.1528724027141.js 0 iexplore:11280
314 304 HTTP tplinkwifi.net /webpages/js/su/data/proxy.1528724027141.js 0 iexplore:11280
315 304 HTTP tplinkwifi.net /webpages/js/su/widget/widget.1528724027141.js 0 iexplore:11280
316 304 HTTP tplinkwifi.net /webpages/js/su/widget/window/msg.1528724027141.js 0 iexplore:11280
317 304 HTTP tplinkwifi.net /webpages/js/su/widget/form/form.1528724027141.js 0 iexplore:11280
318 304 HTTP tplinkwifi.net /webpages/js/su/widget/form/combobox.1528724027141.js 0 iexplore:11280
319 304 HTTP tplinkwifi.net /webpages/js/su/widget/form/textbox.1528724027141.js 0 iexplore:11280
320 304 HTTP tplinkwifi.net /webpages/js/su/widget/form/password.1528724027141.js 0 iexplore:11280
321 304 HTTP tplinkwifi.net /webpages/js/su/widget/form/checkbox.1528724027141.js 0 iexplore:11280
322 304 HTTP tplinkwifi.net /webpages/js/su/widget/form/button.1528724027141.js 0 iexplore:11280
323 304 HTTP tplinkwifi.net /webpages/js/su/widget/form/status.1528724027141.js 0 iexplore:11280
324 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=/locale?form=lang 111 no-cache; Expires: 0 application/json iexplore:11280
325 200 HTTP tplinkwifi.net /webpages/locale/en_US/lan.js?t=1528724027141&_=1548603853837 120,389 text/javascript iexplore:11280
326 304 HTTP tplinkwifi.net /webpages/locale/en_US/lan.css?t=1528724027141 0 iexplore:11280
327 200 HTTP tplinkwifi.net /webpages/locale/en_US/help.js?t=1528724027141&_=1548603853838 143,502 text/javascript iexplore:11280
328 200 HTTP tplinkwifi.net /webpages/locale/language.js?_=1548603853839 2,551 text/javascript iexplore:11280
329 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=/locale?form=lang 111 no-cache; Expires: 0 application/json iexplore:11280
330 200 HTTP tplinkwifi.net /webpages/locale/en_US/lan.js?t=1528724027141&_=1548603854061 120,389 text/javascript iexplore:11280
331 200 HTTP tplinkwifi.net /webpages/locale/en_US/help.js?t=1528724027141&_=1548603854062 143,502 text/javascript iexplore:11280
332 200 HTTP tplinkwifi.net /webpages/locale/language.js?_=1548603854063 2,551 text/javascript iexplore:11280
333 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=/locale?form=list 796 no-cache; Expires: 0 application/json iexplore:11280
334 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=/login?form=cloud_login 320 no-cache; Expires: 0 application/json iexplore:11280
335 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=/login?form=login 320 no-cache; Expires: 0 application/json iexplore:11280
336 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=/login?form=initial_login 48 no-cache; Expires: 0 application/json iexplore:11280
337 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=/login?form=check_factory_default 69 no-cache; Expires: 0 application/json iexplore:11280
338 200 HTTP tplinkwifi.net /cgi-bin/luci/;stok=/domain_login?form=dlogin 155 no-cache; Expires: 0 application/json iexplore:11280
339 304 HTTP tplinkwifi.net /webpages/app.1528724027141.manifest 0 iexplore:11280
NOTE: In the full session, I found the following immediately after the login attempts: {"success":false,"data":{"errorcode":"-3002"}}
- Copy Link
- Report Inappropriate Content
I just finished a factory reset. Same issue.
I am beginning to think that the router is defective. Should I begin the RMA process?
- Copy Link
- Report Inappropriate Content
Thank you for the email notification that you had responded here. We are working on improving our notification system but its still a work in progress. Its deffiantly not allowing you to link a TP-Link cloud account. We would need to investigate further as to why but we can do that internally. Please send an Email to ussupportteam@tp-link.com and include this thread. We will help you start the process of an RMA. In the mean time please also review the warranty policy for any and all details regarding how replacements are taken care of.
https://www.tp-link.com/us/support/replacement-warranty
Best Regards
- Copy Link
- Report Inappropriate Content
Thank you, Carl. I will send the email as you requested.
Pete
- Copy Link
- Report Inappropriate Content
Today I received my replacement router from Amazon. I set it up and tried to bind it, and...
SUCCESS!
I will put a copy of this thread, along with the Chat ID # and the customer support number you sent me. Hopefully, you will receive the router to diagnose when it is returned by Amazon.
NOTE: I bound BEFORE I upgraded the firmware. I hope that upgrading the firmware does not break it. Also, somehow I ended up with Hardware Version 1.0 this time. 
Current Firmware version shown below.
EDIT: Here is the firmware revision AFTER I upgraded it:
- Copy Link
- Report Inappropriate Content
Ok, thank you for letting us know. As you have already replace the unit with your retialer we will disregard the RMA request sent to us. Because of how we get defective units back from retailers it will be dificult to determine which unit came from you. If you happen to have the serial number I can have them look for that. If you have further issues with this please let us know.
Thank you
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 4515
Replies: 14
Voters 0
No one has voted for it yet.