Modem Wifi C7 error
Modem Wifi C7 error
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2020-03-05 15:29:08
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Modem Wifi C7 error
2020-03-05 15:29:08
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I have installed and used the router. But after I unplugged and plugged it back in, it immediately became like the picture. I tried holding the reset button but it seems that nothing happened. Someone please help me on this.
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Re:Modem Wifi C7 error
2020-03-05 16:23:25
Steps to take. First bypass the router and connect a PC direct to the modem. This is to ensure you have a good internet connection and the issue is not with the ISP. Be sure to use a good Ethernet cable as they can cause a lot of issues including the one you have. Next with the PC connected to the router, sign on to the admin page and review your settings. You may have reset it back to factory by pressing and holding the reset button. So you may need to reenter your settings.
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Re:Modem Wifi C7 error
2020-03-05 16:30:01
@ArcherC8 I have tried and the router light is still orange. I cannot access the settings page from the pc. There is no wifi. I also could not reset it.
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Re:Modem Wifi C7 error
2020-03-05 16:37:26
You can see the power light is not even lit.
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Re:Modem Wifi C7 error
2020-03-05 16:39:26
Sounds like it may be bricked. If new, start a return process. If not, there are procedures elsewhere to try and unbrick a router. I have had to unbrick one and there is mixed results if it works. Hope it works for you.
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Re:Modem Wifi C7 error
2020-03-05 16:41:03
If you have a different power adapter of the same voltage and apps, try that.
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2020-03-05 18:16:29
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Re:Modem Wifi C7 error
2020-03-05 18:16:29
I would assume your ISP is a cable provider. If so follow the steps in this thread to resolve your issue. https://community.tp-link.com/us/home/forum/topic/150603
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2020-03-05 15:29:08
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