@slapper 

 

Seems like you have an issue with the AX50 Wi-Fi altogether. Aside from the other wireless modification, has the channels also been changed for example, setting the 5GHz to channel 48 and width to 40Mhz or 80MHz?

 

The firmware on our routers are region based so it would not be recommended to try the AU firmware, but I believe you will get a error if you try.

 

Also within the routers WAN DNS settings, try different ones near you if you were using the defaulted ISP one.

I expected the region based answer .. but is AU Australian? (that's where I am). I'll look into the other parts of your reply today.

@slapper 

 

Correct, AU is for the Australian region.

Hmmm ... this is why I'm confused as I'm in Australia! The router label indicates US. Should this be sold in Australia? Can I install the AU firmware? What is the difference between the AX3000 and AX50, my box and labels are unclear as to what this actually is .. and which firmware I should actually use!

 

Edit: now I'm even more confused .. the page at https://www.tp-link.com/au/nbn-compatible-device/ says this:

FTTP/FTTC/HFC/UFB

Archer AX50

(US/EU) 1.0 or above

 

Which firmware should I be using in Australia?

@slapper 

 

Only go off of what the actual label says on the router. Our routers are region based, but maybe where ever you bought it from ended up getting a US router in their possion, I am not sure. Users here in the US buy devices from a third party like Ebay that are only sold in Europe so I would not be suprised.

 

The AX3000 and AX50 are different models, that would be indicated on your sticker label so you have the AX50, not the AX3000 if that is what the sticker label says.

@Tony 

Ahh okay .. thanks.   I take it that it's okay to run the US version in Australia then.  No issue with radio bands etc?

I'll look into the other things you suggested today then .. cheers
I bought this new from a major depoartment store here.  Would I be better off with the AU variant?

 

I have tried a few things,  but it's mostly factory at the moment.   Is there a guide somewhere of things to try?

@slapper 

 

I would probably contact our Australian support team to see if there is a preference over the other AU vs US. I personally think there may not be, but better to be sure: 

 

https://www.tp-link.com/au/support/contact-technical-support/#Hotline-Support

 

Here are two guides that are helpful in trying to get wirelss connectivity improvement:

 

https://www.tp-link.com/us/support/faq/468/

 

https://www.tp-link.com/us/support/faq/469/

thanks - I'll contact them. Cheers