Range extender resetting multiple times a day

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Range extender resetting multiple times a day

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

JackieG12345

2020-06-04 17:56:03

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-06-04

Range extender resetting multiple times a day

2020-06-04 17:56:03

Model: EAP110-Outdoor

Hardware Version:

Firmware Version:

Hi all,

Can someone help me with this issue. My range extender resets itself multiple times a day. I'll be connected fine, and then all of a sudden I'll get kicked off of my work's VPN and I'll notice that the wifi network I'm on is reset to the default one when I got the router. I have to go through the activation wizard to reset the network id and password and then it will work for another few hours.

It's just this week that this has been happening multiple times a day. Other than this week, it has happened 3 times (or so) in the past 5 weeks.

Thanks

3 Reply

Tony

2020-06-04 20:10:00

Posts: 6306

Helpful: 1493

Solutions: 165

Stories: 41

Registered: 2018-11-06

Re:Range extender resetting multiple times a day

2020-06-04 20:10:00

@JackieG12345

Are you able to ping the device when the Wi-Fi goes out or does it look like it completely reboots?

I wonder if the power may be going out to the device.

JackieG12345

LV1

2020-06-04 20:12:48

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-06-04

Re:Range extender resetting multiple times a day

2020-06-04 20:12:48

@Tony

im not sure what that means sorry.

basically what happens is that the network I created no longer exists and then the default network "tplink2.4g" or something like that, appears. Nothing happened with my main network that The range extender is connected to. Does that explain things?