Archer AX 6000 issues after firmware upgrade

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Archer AX 6000 issues after firmware upgrade

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Archer AX 6000 issues after firmware upgrade
Archer AX 6000 issues after firmware upgrade
2020-06-10 04:45:05
Model: Archer AX6000  
Hardware Version:
Firmware Version:

Upgraded to the latest firmware release on 6-3-20 on my Archer AX 6000 a few days ago. 
 

Ever since I have been having WiFi issues. 
Devices will show connected to the network but have no real connection. 
I have 2 NETGEAR nighthawk extenders that worked great beforw the upgrade. 
now they keep jumping on and off the network as well. 
 

anyone else having issues?

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#1
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12 Reply
Re:Archer AX 6000 issues after firmware upgrade
2020-06-11 14:34:33

@Dmonde 

 

I am having the same issue 

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#2
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Re:Archer AX 6000 issues after firmware upgrade
2020-06-12 16:01:16

@Berki 

 

any updates from your end?

I've reached out to support but nothing back yet. 
Such a pain as everything was working great before the firmware upgrade. 

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#3
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Re:Archer AX 6000 issues after firmware upgrade
2020-06-12 21:16:56
Try unplugging it from socket for 5 seconds and plugging back in so far it's better still not right thow Also on tether I turned on smart connect in WiFi section 1 of them made it a bit better Tell me if urs gets better
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#4
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Re:Archer AX 6000 issues after firmware upgrade
2020-06-16 09:33:48

@Berki 

 

Mine still broken any luck 

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#5
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Re:Archer AX 6000 issues after firmware upgrade
2020-06-16 15:51:42

@Berki 

 

No fix yet.  

 

I did find my way to another section of the TP-Link forum (the England version, I guess).

 

Other people with the same issues we are having....

 

https://community.tp-link.com/en/home/forum/topic/210860?replyId=448800

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#6
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Re:Archer AX 6000 issues after firmware upgrade
2020-06-16 20:57:29

@Dmonde 

 

And here 

 

https://community.tp-link.com/en/home/forum/topic/175434?page=26

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#7
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Re:Archer AX 6000 issues after firmware upgrade
2020-06-18 04:30:52

@Dmonde I've had no issues with the firmware update. My 5Ghz network is set up as follows:

 

WPA/WPA-Personal

AES Encryption

802.11a/n/ac/ax mixed

40Mhz

Channel 149

High Transmit Power

Airtime Fairness: OFF

Multi-User MIMO: ON

 

I tried WPA3 for the hell of it, but I had a device or two that didn't like it. Given I have no devices currently supporting it, I just turned it off rather than trying to see if devices would eventually start working properly.

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#8
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Re:Archer AX 6000 issues after firmware upgrade
2020-07-13 19:53:07
Having same issue since firmware update...now wireless devices requiring 2.4G cannot connect or even see the Wireless network
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#9
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Re:Archer AX 6000 issues after firmware upgrade
2020-07-17 21:58:46
I have the exact same issue. I've been working with support since mid June and still nothing. I noticed today that the June firmware was removed from the site.
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#10
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Re:Archer AX 6000 issues after firmware upgrade
2020-07-17 22:10:32

It is so strange that mine has been incredibly stable...no issues and good performance. However, I was on the beta version of that release (also stable) before I switched to the public release.

 

-Randy

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#11
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