AX1800 VPN Client

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

AX1800 VPN Client

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX1800 VPN Client
AX1800 VPN Client
2021-05-25 21:24:04 - last edited 2021-10-08 09:48:21
Model: Archer AX1800  
Hardware Version: V1
Firmware Version: 1.3.0 Build 20210304 rel.16117(5553)

I'm trying to use the Client VPN section to connect to ProtonVPN via OpenVPN on my AX1800. I've entered my credentials and uploaded the configuration file, however it just stays on "connecting" when I try to connect. Are there any guides or advice here to help me? Thanks!

 

  0      
  0      
#1
Options
2 Accepted Solutions
Re:AX1800 VPN Client-Solution
2021-10-08 09:48:06 - last edited 2021-10-08 09:48:21

@vyts, after randomly searching for a solution for this again, I found a forum post that was updated after my previous support case that says this is in fact supported on this router. https://community.tp-link.com/en/home/forum/topic/272492

 

So because of that, I opened a new case and referenced that link. They provided me with beta firmware ax1800-v1.20-1.3.1-20210817 which resolved the issue. 

Recommended Solution
  3  
  3  
#6
Options
Re:AX1800 VPN Client-Solution
2021-12-10 11:19:27 - last edited 2021-12-16 03:37:40

Looks like the latest firmware update fixes this issue. Updating firmware and redownloading OpenVPN configs works as expected now.

Recommended Solution
  1  
  1  
#7
Options
6 Reply
Re:AX1800 VPN Client
2021-06-27 08:07:03

@mjheaberlin Same here. Did you ever figure it out?

 

I'm using OpenVPN configurations from PIA. They work with OpenVPN Connect, and they don't on my AX1800. Nothing in the logs even though I raised the log level. Status continues to show "connecting".

  0  
  0  
#2
Options
Re:AX1800 VPN Client
2021-06-27 08:13:27

@vyts  I did not. Wasn't able to get help from Proton nor TP link. TP link kept talking about setting up a VPN server and eventually told me VPN Client was not supported. Not sure why it's even an option then, but whatever. 

  0  
  0  
#3
Options
Re:AX1800 VPN Client
2021-07-14 06:44:05

@mjheaberlin  @vyts 

 

Hi, can you please check the information in the below thread if the VPN Client is not working on the Archer AX1800?

[Troubleshooting] VPN Client is not working

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#4
Options
Re:AX1800 VPN Client
2021-07-14 07:28:47

@Kevin_Z 

 

I've done both steps. The config file is small and I can make it work locally on my mac. I'll submit a ticket as requested later today.

  1  
  1  
#5
Options
Re:AX1800 VPN Client-Solution
2021-10-08 09:48:06 - last edited 2021-10-08 09:48:21

@vyts, after randomly searching for a solution for this again, I found a forum post that was updated after my previous support case that says this is in fact supported on this router. https://community.tp-link.com/en/home/forum/topic/272492

 

So because of that, I opened a new case and referenced that link. They provided me with beta firmware ax1800-v1.20-1.3.1-20210817 which resolved the issue. 

Recommended Solution
  3  
  3  
#6
Options
Re:AX1800 VPN Client-Solution
2021-12-10 11:19:27 - last edited 2021-12-16 03:37:40

Looks like the latest firmware update fixes this issue. Updating firmware and redownloading OpenVPN configs works as expected now.

Recommended Solution
  1  
  1  
#7
Options