Deco X90 - Internet drop outs - SOLVED

Deco X90 - Internet drop outs - SOLVED
Deco X90 - Internet drop outs - SOLVED
2021-06-29 13:37:37 - last edited 2021-07-21 23:34:01
Model: Deco X90
Hardware Version: V1
Firmware Version: 1.0.5 build 20210416 rel 34971

Upgraded from Deco X60 to X90. The Deco X60 proved to be a very reliable, consistent mesh system. Loved it.

 

New Deco X90 experiencing drop out's on a regular basis. Roku streaming pauses or reports lost connection as well as on connected PC's and laptops once or twice a day. There have been no other changes to the provider, cable modem, or Roku's.

 

Thinking of going back to the X60.

 

Any thoughts?

 

LouP

 

 

 

 

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6 Reply
Re:Deco X90 - Internet drop outs
2021-07-03 03:33:27

@LouP

 

Yeah.. Mine are behaving the same too..drop connections.. 

 

And just upgraded the firmware, auto update from the app which i thought would solve the problem.. But another issue occur

 

Whenever i optimize the connection, the speed drop from 300mbps to 100mbps... It fixes itself after i restarted all of my deco... Pfftt... Tried it 3-4 times and the same issue occurs.. Optimize connection, speed drop.. Restart decos, speed cameback to normal.. 

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Re:Deco X90 - Internet drop outs
2021-07-03 12:27:43

Also updated firmware. Hoping it solves my problem. Otherwise, I'm going back to the Deco X60..

 

Lou

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Re:Deco X90 - Internet drop outs
2021-07-14 06:35:33

@LouP 

Hi, Thank you very much for your time and patience.

Were you still have the same issue after updating the firmware?

By the way, since I checked the devices under your TP-Link ID, the model number is Deco X5700 so Did you pick the wrong model or have replaced X60/X90 with X5700?

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Re:Deco X90 - Internet drop outs
2021-07-14 06:45:57

@TP-Link 

 

Hi.. I've already lias with your senior engineers.. They did some firmware upgrades earlier... So, im not sure if they have used the firmware for deco5700 to test... But i am still using the deco x90 for sure.. 

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Re:Deco X90 - Internet drop outs
2021-07-15 03:33:28

@Arips @TP-Link 

 

LOL... i had another issue in a diff post i thought this was talking about that...just clicked this from my email immediately replied.... sorry LouP!

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Re:Deco X90 - Internet drop outs
2021-07-21 23:33:33
I have both X90 and X5700. It seems the problem was with one network only and the feed from the cable company. Very strange. X5700 and X90 now working fine. Lou
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