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No client on App

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No client on App

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No client on App
No client on App
2021-07-03 13:45:16
Model: RE505X  
Hardware Version:
Firmware Version:

Trying to do initial setup but app shows no clients?  What am i doing wrong?  It shows router is connected to extender. 

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Re:No client on App
2021-07-20 09:33:17 - last edited 2021-07-20 09:34:04

@cstrich Hello, 

Sorry for the delay, please make sure Tether app is up to date in Google Play or APP store. 

Confirm RE is on the latest firmware:

https://www.tp-link.com/support/download/re505x/#Firmware

May I know how about the Led status on RE, and were clients connected to RE at that time? May I know have a photo and aslo the Tether app version. 

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
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