I'm connected with my Range Extender but I don't get an Internet connection

I'm connected with my Range Extender but I don't get an Internet connection
I'm connected with my Range Extender but I don't get an Internet connection
2021-07-13 14:02:39
Model: TL-WA860RE
Hardware Version:
Firmware Version:

I recently got the problem that I don't get any internet connection with my extender. I keep resetting it and get the same results. Any help ? I also don't have an computer at the moment so I'm using the app but I used it before and it worked then. 

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Re:I'm connected with my Range Extender but I don't get an Internet connection
2021-07-15 01:20:57

@iTobsi Hello, 

 

May I know the issue is RE has no Internet after the installation or RE have unstable issue? 


For RE unstable issue,   confirm your WA860RE is the on the latest firmware: 

https://www.tp-link.com/support/download/tl-wa860re/#Firmware

 

How about the Led on RE when issue occurs? 

> If the WiFi Led(s) goes off when issue occurs, please locate RE closer to router and change a different WiFi channel of 2.4Ghz on router and see if that helps with the issue.

> If RE LEDs look normal when issue happen, please log in to Range extender's web page , turn on RE's DHCP and set up a static IP address for RE as FAQ below and see if that help with unstable issue:  https://www.tp-link.com/support/faq/2965/
 

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