Can't get mesh/nest to work

Can't get mesh/nest to work
Can't get mesh/nest to work
2021-07-20 17:08:32

First, I don't know the info requested above and I cannot find it anywhere in the app.

 

Now, I have three Deco devices around my home, one that is the main one in my office and the two satellite devices around the house. The satellite devices are the ones giving me trouble. No matter what I try wit them, they continually flash white instead of a solid white. How do I get them all online together? HELP!!!!

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Re:Can't get mesh/nest to work
2021-07-21 01:23:08

@DocA 

Hi, you could check the model number on the bottom label of the Deco;

Both of the satellite Deco have this issue, right

And would it be possible to send me a video clip about the blinking white LED on the Deco?

 

Thank you very much.

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