Issue with firmware update file

Issue with firmware update file
Issue with firmware update file
2021-08-25 04:45:50 - last edited 2021-08-26 08:36:23
Hardware Version: V2
Firmware Version: Upgrade to 1.2.0

Hi! I have tried repeatedly to download the firmware update version from https://static.tp-link.com/2021/202103/20210325/M9Plus_2.0_upgrade_tool_v1.2.0_macOS.zip file and every single time I get an error stating that the file is corrupted. Anyone has had any success with it or any tips? Thanks!

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#1
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1 Accepted Solution
Re:Issue with firmware update file-Solution
2021-08-26 08:05:56 - last edited 2021-08-26 08:36:23

@Huxleyan 

Hi, May I know the model number and operating system of your MacBook.

At the same time, could you please have a look at this link to see whether it helped or not:

https://community.tp-link.com/en/home/stories/detail/1784

 

Or this link here:

https://osxdaily.com/2019/02/13/fix-app-damaged-cant-be-opened-trash-error-mac/ 

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#4
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5 Reply
Re:Issue with firmware update file
2021-08-25 09:45:41

@Huxleyan 

Hi, I just tested the download link and it is ok.

And could you please try again:

Deco M9 Plus_2.0_upgrade_tool_v1.2.0_macOS​​​​​​​

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#2
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Re:Issue with firmware update file
2021-08-25 10:10:19

@TP-Link Hi, thanks for the quick follow up. The link works and I can download the file, that is not the issue. When I expand the file, I get this error message:

 

 

Any tips? Thanks!

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#3
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Re:Issue with firmware update file-Solution
2021-08-26 08:05:56 - last edited 2021-08-26 08:36:23

@Huxleyan 

Hi, May I know the model number and operating system of your MacBook.

At the same time, could you please have a look at this link to see whether it helped or not:

https://community.tp-link.com/en/home/stories/detail/1784

 

Or this link here:

https://osxdaily.com/2019/02/13/fix-app-damaged-cant-be-opened-trash-error-mac/ 

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#4
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Re:Issue with firmware update file
2021-08-26 08:31:14

@TP-Link Thank you very much for following up. It is a MacBook Pro (15-inch, 2018), OS Version 12.0 Beta (21A5304g).

 

I will check the links you have provided. Thanks again!

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#5
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Re:Issue with firmware update file
2021-08-26 08:36:18
The "4: Use xattr on the App Throwing the Damaged Error" did the trick, I can now access the tool. I will use it when I get home. Thank you very much indeed!
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