AX11000 Firmware Update

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AX11000 Firmware Update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX11000 Firmware Update
AX11000 Firmware Update
2021-09-02 19:23:17 - last edited 2021-09-06 05:51:04
Model: Archer AX11000  
Hardware Version: V1
Firmware Version: 1.2.1 Build 20210511 rel.77051(5553)

Router sticker shows version 1.6. Router internal webpage shows 1.0

Router is indicating new FW available. Auto update fails with message cloud service can not be contacted. Manual update also fails.

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#1
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1 Accepted Solution
Re:AX11000 Firmware Update-Solution
2021-09-03 18:08:55 - last edited 2021-09-06 05:51:04

@penguin356 

 

I got the FW to to update. My router was set to pull DNS via DHCP from my ISP. I set DNS statically to Google's public DNS servers. FW update worked..

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#4
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3 Reply
Re:AX11000 Firmware Update
2021-09-03 06:24:20

@penguin356 

 

That's weird. Was there any error message when you tried to upgrade it manually? We would like to investigate the issue together via email, please check your email box and respond, thanks.

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#2
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Re:AX11000 Firmware Update
2021-09-03 11:35:58

@Kevin_Z 

The manual update just says failed to update. FW file I am using is ax11000v1-up-ver1-2-3-P1[20210719-rel14861]_sign_2021-07-19_16.27.00.bin

 

 

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#3
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Re:AX11000 Firmware Update-Solution
2021-09-03 18:08:55 - last edited 2021-09-06 05:51:04

@penguin356 

 

I got the FW to to update. My router was set to pull DNS via DHCP from my ISP. I set DNS statically to Google's public DNS servers. FW update worked..

Recommended Solution
  3  
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#4
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