Reolink wifi camera fails to connect to deco m5 system

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Reolink wifi camera fails to connect to deco m5 system

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Reolink wifi camera fails to connect to deco m5 system
Reolink wifi camera fails to connect to deco m5 system
2021-11-13 20:29:31
Model: Deco  
Hardware Version:
Firmware Version:

New wifi camera qont connect, ive tried several steps on turninoff 5g and reconnecting with no success. Please help?

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Re:Reolink wifi camera fails to connect to deco m5 system
2021-11-15 02:04:03

@AVela 

Hi, I do see several users with similar feedback.

But ever since the first post, there is no update anymore.

So I hope you could stay with us or tell me how your issue get fixed.

 Here are some suggestions after troubleshooting with the first user:

1. enable the guest network for 2.4ghz only with a different SSID.

2. delete the current wireless Deco profile on the smartphone and connect it to the guest network.

3. set up the Reolink camera again on your smartphone.

 

Thank you very much and wait for your reply.

 

 

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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