AX5400 Blacklist Problem

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

AX5400 Blacklist Problem

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

uesc

2021-11-18 19:23:14

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-11-18

AX5400 Blacklist Problem

2021-11-18 19:23:14

Model: Archer AX73

Hardware Version: V1

Firmware Version: 1.0.4 Build 20210717 rel.62921(5553)

I have a device that shows up on my network from time to time. It never shows in the device list for my router, but on my windows computer, I can see a Cisco device in my network infastructure. I have the mac address of this device and I'd like to block it, but there's no option to manually type in a mac address for blacklist. I can only select a device that's already on my network??

Please see attached picture. I'm hoping there's a way around this somehow...

1 Reply

Kevin_Z

2021-11-19 03:06:19

Posts: 22114

Helpful: 5420

Solutions: 2626

Stories: 21

Registered: 2018-12-24

Re:AX5400 Blacklist Problem

2021-11-19 03:06:19

@uesc

If the device is not connecting to the AX5400 network, and it's not even showing up in the client list, we cannot block it from the router.

You can try to figure out what indeed is the device, and why it is showing up in the network infrastructure. Maybe you can ask Microsoft for help. I found there are similar questions on their community, such as the following:

https://support.microsoft.com/en-us/topic/how-to-troubleshoot-unknown-devices-that-are-listed-in-device-manager-in-windows-xp-3acd0b45-2427-29cb-a85b-3778225fa48f

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Enhance Your Experience: Archer BE550's New Pre-Release Firmware Boosts Stability and Performance! Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

AX5400 Blacklist Problem

AX5400 Blacklist Problem

Information

Voters 0

Tags