Can’t log on remotely to my device

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Can’t log on remotely to my device

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can’t log on remotely to my device
Can’t log on remotely to my device
2021-12-29 19:32:07
Model: Archer C90  
Hardware Version:
Firmware Version:

I don't know why this always happens. When I'm trying to control my router through the tether app. I always get cant connect to device. Can someone tell me why this happens so often?

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Re:Can’t log on remotely to my device
2022-01-13 11:58:05

@Nala5319 

 

Hello, what is the hardware version of the C90? Is it V6?


Are you able to login to the router web GUI successfully? 


If you cannot login to the router on the Tether app, the most possible reason is that you typed in a wrong login password, remember that it's not the wireless password of the router network, but the login password that you created when you set up the router. If you don't remember that, follow the guide below to factory reset the router, then reconfigure it:
https://www.tp-link.com/support/faq/497/


Follow the guide below to troubleshoot further:
https://www.tp-link.com/support/faq/2810/

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