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Slow upload speeds

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Slow upload speeds

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Slow upload speeds

Gossyboy

2022-01-06 05:49:00

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Registered: 2022-01-06

Slow upload speeds

2022-01-06 05:49:00

Model: Archer AX3000

Hardware Version: V1

Firmware Version: 1.0.6

I've been reading online about slow upload speeds on various routers and haven't found a solution.

ISP: Spectrum

Down/up are supposed to be at 400mb/400mb

Im only getting 300mbps down and 3mbps up.

QoS is disabled.
Parental controls disabled

NAT Enabled

Negotiation speed setting: 1000mbps full duplex.

I've ran speed tests on wired and wireless from multiple devices. 2 computers wired and wireless. Mac and Windows. iPhone wireless. Xbox wired and wireless and am getting the same result.

I've also reset it. Rebooted it. Updated the firmware and still no luck.

I ran directly from my modem to my computers and am getting 350mbps/300mbps down and up respectively so it's not the Internet nor the devices.

My ancient router performs better right now. How do I fix this? I'm thinking of just returning it and getting a different one bc this is impossible to work with at these speeds.

3 Reply

Kevin_Z

2022-01-14 02:38:44 - last edited 2022-01-14 02:46:18

Posts: 21790

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Re:Slow upload speeds

2022-01-14 02:38:44 - last edited 2022-01-14 02:46:18

@Gossyboy

Hello, as per your detailed description and thorough troubleshooting you've tried, it seems the download speed is acceptable, while the upload is too slow. Just want to be sure that you haven't changed any advanced settings on the router after the factory reset and reconfiguration, you can confirm if the QoS settings are configured correctly by following the below article again:
https://www.tp-link.com/support/faq/2992/

If you haven't modified any advanced settings after the reset, but the upload speed is still slow, we would like to forward your case to the TP-Link support engineers who will contact you with your registered email address later.

Please pay attention to your email box for follow-up.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Gossyboy

LV1

2022-01-14 19:11:49

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Registered: 2022-01-06

Re:Slow upload speeds

2022-01-14 19:11:49

@Kevin_Z

I had done all of the above mentioned troubleshooting to no avail and have already issued a return for the product as it does not reach acceptable speeds.

Kevin_Z

2022-01-17 11:50:35

Posts: 21790

Helpful: 5164

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Stories: 21

Registered: 2018-12-24

Re:Slow upload speeds

2022-01-17 11:50:35

@Gossyboy

Sorry to hear that but please let me know if there is anything I could help.

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